Networx Unit Pricer

Dedicated Hosting Services (DHS) Technical Summary

GSA provides Networx Dedicated Hosting Services (DHS) to allow an Agency to focus on its mission rather than managing its own Web-related infrastructure. DHS is fully managed by the Networx contractor. Facilities and equipment comprising the Web hosting environment are operated and administered by the Networx contractor.

Web hosting refers to the process of publishing a Web site and making it available for Worldwide Web access. This is accomplished by the Networx contractor. DHS includes the provision of high-speed Internet connectivity with Internet Data Centers (IDCs) that are administered and operated by the contractor. DHS allows Agencies to procure hardware and software platforms, monitoring and management, platform security, and other capabilities to meet the Agency's hosting needs.

In the example configuration shown below, Agencies hire a Networx contractor to store its content (Web pages) on a dedicated server located in the contractor's IDC. A dedicated server is leased strictly to a single Agency. In addition, other infrastructure, including Internet connectivity, is also dedicated or leased for the exclusive use of the Agency. As shown below, the IDC may independently provide hosting services to multiple Agencies.

DHS arranges for an Agency to hire a contractor for its Web site operations. This includes providing server configurations to include processor and storage capacity, software, and data center and network connectivity to meet the Agency's needs.

Technical Capabilities

DHS technical capabilities are described in detail in Section C.2.4.2.1.4 of the Networx contracts and are summarized below:

• Servers - hardware and software platforms including Linux/Apache, Microsoft Windows, and UNIX/Apache Web servers.
• Standard Operating Environment - including system availability monitoring and management and Web monitoring and management.
• Software Platform Security - including firewalls, security patch updates, vulnerability scanning, etc.
• Building and Facility Security - 24X7 security measures including guards, closed-circuit monitors, etc.
• Network Connectivity and Bandwidth - Internet bandwidth as needed by the Agency.
• Power Systems - including redundant and high-availability systems.
• Fire Detection and Suppression - including VESDA (Very Early Smoke Detection Apparatus).
• Cooling Systems - redundant IDC cooling systems.

Features

DHS features are described in detail in Section C.2.4.2.2.1 of the Networx contracts and are summarized below:

• Load Balancing - applicable with multiple servers according to Agency load balancing criteria.
• Restoration - restoration of Agency Web site data using the most recent back-up on request.
• Web Server Traffic Analyses - including but not limited to User Profile by region, most downloaded files, etc.
• Application Hosting* - applications that can be hosted by the Networx contractor instead of on-Agency premises.

* The optional Application Hosting feature may not be provided by all Networx contractors.

Each Networx contractor may provide variations or alternatives to the offering and pricing for DHS. The specific details can be found within each contractor's Networx contract files and pricing notes for DHS.

For more information on the general DHS specifications and requirements, please refer to Section C.2.4.2 of the Networx contract for technical specifications and Section B.2.4.2 for pricing.

DHS Price Basics

DHS entails the leasing of dedicated Web and applications servers in a Networx contractor' Internet Data Center (IDC). Two (2) web server types are offered:

• Single Web Server.
• Web Server Cluster.

An MRC charge is based on the following software platforms of the managed server required by the Agency.

• UNIX operating system.
• LINUX operating system.
• Microsoft operating system.

This charge includes any charges for standard operating environment monitoring and management, building and facilities security, software platform security, shared 10 Mbps of Ethernet bandwidth for Internet connectivity, daily incremental and weekly full backup, power systems, fire and suppression, and cooling systems as described in Section C.2.4.2.1.4.

A separate MRC may apply for dedicated burstable Ethernet bandwidth between 10 Mbps and 1 Gbps for connectivity to the Internet. The monthly Internet usage is determined by the 95th percentile method. The usage is measured daily every five minutes. The top 5% of monthly usage is discarded and the usage representing the 95th percentile is designated as the Internet usage amount for the month.

A separate MRC may apply for additional storage capacity and a separate NRC may apply for installation and/or service initiation. The monthly Internet usage charge is based on the following usage bands:

• 1 Mbps - 10 Mbps (minimum usage charge of 1 Mbps, then charged in 1 Mbps increments up to, but not including 10 Mbps).
• 10 Mbps - 100 Mbps (minimum usage charge of 10 Mbps, then charged in 10 Mbps increments up to, but not including 100 Mbps).
• 100 Mbps - 1 Gbps (minimum usage charge of 100 Mbps, then charged in 100 Mbps increments up to and including 1 Gbps).

DHS is similar to the FTS2001 Web Hosting Service.

Price components required for Single Web Server DHS:

• Initial Storage Capacity (NRC and/or MRC per server).
• Additional Storage Capacity (NRC per server).
• Initial Dedicated Burstable Internet Bandwidth (NRC and/or MRC per unit bandwidth).
• Additional Bandwidth above Initial Dedicated Internet Bandwidth (usage per unit bandwidth).
• Features ordered as needed by the Agency:
  • Load Balancing (intra-Internet Data Center solution).
  • Restoration.
  • Web Server Traffic Analyses.
  • Application Hosting*
• There are no SEDs for DHS. Applicable equipment costs are included in CLIN prices. [Please note that SEDs under Networx replace the FTS2001 User-to-Network Interfaces and Access Adaptation Functions (UNIs/AAFs). SEDs may differ between Networx providers. The pricing structure for SEDs provides for either a one-time payment or monthly term payments for purchase, plus a NRC for installation and a MRC for maintenance.]

* Some or all price components are priced on an Individual Case Basis (ICB). CLINs with ICB prices are not available in the unit pricer.

Price components required for Web Server Cluster DHS:

• Initial Storage Capacity (NRC and/or MRC per server).
• Additional Server with Initial Storage Capacity (NRC and/or MRC per server).
• Additional Storage Capacity (NRC per server).
• Initial Dedicated Burstable Internet Bandwidth (NRC and/or MRC per unit bandwidth).
• Additional Bandwidth above Initial Dedicated Internet Bandwidth (usage per unit bandwidth).
• Features ordered as needed by the Agency:
  • Load Balancing (intra-Internet Data Center solution).
  • Restoration.
  • Web Server Traffic Analyses.
• There are no SEDs for DHS. Applicable equipment costs are included in CLIN prices. [Please note that SEDs under Networx replace the FTS2001 User-to-Network Interfaces and Access Adaptation Functions (UNIs/AAFs). SEDs may differ between Networx providers. The pricing structure for SEDs provides for either a one-time payment or monthly term payments for purchase, plus a NRC for installation and a MRC for maintenance.]

Each Networx contractor may provide variations or alternatives to the offering and pricing for DHS. The specific details can be found within each contractor's Networx contract files and pricing notes for DHS.

For more information on the general DHS specifications and requirements, please refer to Section C.2.4.2 of the Networx contract for technical specifications and Section B.2.4.2 for pricing.