CIPS is an IP application that provides real-time, two-way voice, video, and data capability over a single broadband connection. As a hosted solution, CIPS delivers a service that provides automatic, remote technology refresh software updates and is highly scalable to accommodate Agency growth. CIPS is an emerging service and has no FTS2001 equivalent.
CIPS offers potential cost savings by allowing customers to combine data, voice, and video applications onto a single network instead of managing such legacy networks separately. The service has gateways to the Public Switched Telephone Network (PSTN) and includes embedded security. Additionally, the service includes Service Level Agreements (SLAs) to guarantee reliable service.
Domestic service coverage for CIPS provides coverage CONUS wide, with OCONUS locations optional to offer. The Agency can order CIPS to connect to and interoperate with the:
The diagram below illustrates an example implementation of CIPS. Call processing and other telephony functions are transported over the Contractor's IP network. CIPS requires a connection to the Contractor's IP network as shown below by a broadband access from the user's location. Gateways will provide interoperability with non-IP networks and devices, such as a PSTN gateway. Additional Service Enabling Devices (SEDs) such as telephones, video teleconferencing terminals, or protocol converters may be required to implement and use CIPS.
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CIPS provides the integration of IP-based data, voice, and video across a common, converged network infrastructure. Basic CIPS includes traffic prioritization and a secure communications path to ensure delivery of time sensitive services.
For voice services, the following calling features are included at a minimum at no additional cost:
Additionally, the service is fully compliant with local number portability and emergency service requirements including 911 and E911, and offers directory assistance and operator services. Contractors also provide a routing prioritization scheme or class of service to prioritize applications that require real-time accessibility. CIPS is compatible with customer provided Active Directory services.
CIPS minimizes security issues and unauthorized access through constant updating of security practices and policies as well as regular Contractor conducted audits. General areas of security addressed include safeguards against denial of service, intrusion, invasion of privacy, as well as providing encryption at the Sensitive but Unclassified (SBU) level.
When ordering the CIPS service, an underlying transport service must be in place to support the service.
Each Networx Contractor may provide variations or alternatives to the offering and pricing for CIPS. The specific details can be found within each Contractor's Networx contract files and pricing notes for CIPS.
For more information on the general CIPS specifications and requirements, please refer to Section C.2.7.11 of the Networx contract for technical specifications and Section B.2.7.11 for pricing.
CIPS is a converged voice, data, and video communications service delivered over a common IP network connection. CIPS is provided over a common, contractor-provided, IP network. Access to these services can be through agency locations, or through gateways connected to the Internet or to the Public Switched Telephone Network (PSTN). PSTN gateways provide access to/from off-net locations.
CIPS basic service includes domestic off-net termination and non-domestic off-net termination to any non-domestic country/jurisdiction where the contractor provides CIPs telephony service, up to 7,500 minutes per month per telephone number. Off-net termination usage in excess of 7,500 minutes per month per telephone number in countries where the contractor provides CIPs telephony service is charged at the off-net usage rate for VOIPTS off-net usage.
CIPS was not offered on the original FTS2001 contracts.
Price components required for full end-to-end service for Domestic and Non-Domestic CIPS:
Example 1: CIPS
This document only addresses the CIPS service provided at contract award. Each Networx contractor may provide variations or alternatives to the offering and pricing for CIPS. The specific details can be found within each Contractor's Networx contract files and pricing notes for CIPS.
For more information on the general CIPS specifications and requirements, please refer to Section C.2.7.11 of the Networx contract for technical specifications and Section B.2.7.11 for pricing.